(Last updated 6/30/2017)


Job Objective: To perform manual work generally of physical nature, incidental to the cleaning of the local Salvation Army buildings and grounds.


This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

  • Vacuum all carpets; Clean & disinfect all restroom facilities daily; Sweep and mop floor daily
  • Empty and discard waste daily
  • Responsible for regular cleaning of various surfaces, with appropriate cleaners
  • Replace paper towels, toilet paper and soap as required
  • Strip and wax floors as assigned
  • Clean various offices and rooms regularly
  • Assist with the care of the corps vehicles
  • General repair work as needed
  • Upkeep of the grounds through mowing the grass, raking, removing weeds, picking up litter, sweeping the parking lot, areas as needed
  • Supervise community service participants and volunteers that have been assigned to work with you
  • Provide seasonal assistance as needed
  • Check in all janitorial supplies received including verifying invoices
  • Other duties as assigned by Supervisor and/or Corps Officer



  • NA


  • Valid Driver's License


  • Minimum one year experience in janitorial and/or handyman work


  • Able to follow written and oral instruction
  • Must be able to obtain driver clearance from TSA's insurance carrier
  • Must be available to work evenings and weekends when required
  • Must possess the initiative to keep all areas free of dirt/clutter
  • Must be self - motivated

Click here to apply

Case Manager


To provide high level case management services to residents of The Salvation Army Emergency Shelter. To assist clients in achieving self-sufficiency through advocacy, support, resource referrals, and assistance with securing housing and income.


This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

  • Assist in the implementation of case management services that help clients become more independent and functional.
  • Conduct interviews and complete assessments for services.
  • Meet with clients on a regular basis to establish goals and action steps towards those goals.
  • Monitor and assess client's progress towards achieving goals.
  • Advocate with clients when they have barriers to overcome in meeting their goals, providing resource information, referrals, and guidance.
  • Administer pre-determined consequences for non-compliance with shelter programs.
  • Collaborate with other departments and community programs to maximize outcomes, program goals, and agency mission.
  • Document and maintain up-to-date information on services provided to clients in the Homeless Management Information System (HMIS).
  • Maintain statistics of services provided and submit monthly reports to the Director of Social Services.
  • Attend in-house staff and community meetings as assigned by the Director of Social Services.
  • Follow the Salvation Army's Safe from Harm Guidelines



  • Minimum Bachelor's Degree in Human Services field with Bachelor's Degree in Social Work preferred.


  • None.


  • Two year experience in social services desired.
  • One year experience as a case manager preferred.
  • Experience working with the disadvantaged and diverse population preferred.


  • Ability to use a PC computer with Microsoft Office programs of Word and Excel.
  • Knowledge and experience using office equipment: phone, copy machine, fax.
  • Ability to effectively use both written and oral communication with strong interpersonal skills.
  • Ability to problem solve using critical thinking skills.
  • Ability to work independently with minimal supervision.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

  • Must be able to hear using a standard telephone receiver.


Most travel would occur within La Crosse County; some travel to conferences and training outside the La Crosse County area.


Working Conditions:

  • The duties of this job will be primarily performed indoors or within a vehicle at normal temperatures.
  • The noise level will generally be low.
  • At times the duties will involve working with individuals having infectious and/or communicable diseases.

Click here to apply

Donor Relations Specialist

Job Objective: Responsible for effective strategies and systems for raising significant gifts from individual donors to fulfill established departmental goals. Carries a portfolio of established donors and meets a specific personal revenue goal. Highly collaborative member of the Development team and fulfills a primary role in the organization’s fundraising strategy.


  • Initiates, develops, and continues relationships with existing and prospective individual donors including those identified as major or potential major contributors.
  • Visits individual major donors ($5000 +) to thank them for support, provide a stewardship report, offer a site visit, and ask for a gift.
  • Updates and maintains donor profiles, including giving history and acknowledgement system.
  • Executes fundraising proposals, key donor correspondence, develops and distributes promotional materials (in consultation with the supervisor) and other marketing ideas necessary to sustain the fund raising efforts.
  • Works collaboratively with the Planned Giving Department to elevate major donors into the Planned Giving program.
  • Works with the Direct Mail Coordinator (DHQ) to identify major donors in the LaCrosse area so that personal contact can be made for The Salvation Army in LaCrosse.
  • Coordinates with supervisor to provide tours of Salvation Army facilities with major donors to explain programs and elicit financial support.
  • Designs a plan for obtaining grants from corporations/foundations to ensure fundraising goals are met, and monitors compliance with the terms and conditions of those grants.
  • Assists with planning and implementing major fundraising events and seasonal programs.
  • Solicits in-kind donations to provide budget relief and support existing programs.
  • Actively participates, including taking leadership as required, in capital projects and campaigns for The Army in LaCrosse.


Education: Bachelor’s Degree from an accredited college or university.

Experience: Three years’ experience in a related capacity including knowledge of Annual Giving, Capital Campaign, Foundation/Corporate solicitations, and Deferred Giving.


Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications: CFRE preferred. Valid driver’s license with clearance to drive from The Salvation Army’s insurance.

Click here to apply

Shelter Attendant


Provide support to the Emergency Shelter Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.


  • Conduct intake interview of incoming resident into shelter
  • Assign a proper room and distribute needed bedding and personal items
  • Provide necessary supervision of shelter and residents, assuring that rules and policies are being followed
  • Maintain an awareness of client needs
  • Answer telephone calls, taking messages when appropriate
  • Do cleaning as necessary
  • Administers breathalyzer tests
  • Prepare snacks for shelter residents
  • Oversee lunch and dinner preparations in dining room
  • Review log book and update entries as needed
  • Supervise gym sleeper set-up, clean out lockers and do room inspections
  • Distribute medications as needed
  • Be responsible for the over-all cleanliness of the shelter areas



High school degree or equivalent

Certifications: N/A

Experience: Experience working with the homeless population desirable  


  • Ability to work positively with a diverse population is necessary
  • Needs to be able to function within a fast-paced environment and deal effectively with crisis solutions

Click here to apply